Here's how to fix Wacom tablet issues on macOS High Sierra and Mojave. The driver release, for instance, supports the Wacom Intuos pen tablet,. I'm using an older Wacom Intuous CTL-480 tablet. I'm using the latest Wacom drivers and I'm on the latest version of the Mac OS (Mojave.
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Wacom graphics tablets offer Mac users a range of input-device alternatives, with options based on size, price and features. Most Wacom tablets use a USB connection to provide power and data support, although some models connect through a Bluetooth wireless interface. If your Mac fails to recognize your tablet when you connect it, you may need to adjust your software, hardware or settings.
Driver Software
For proper Wacom tablet functionality, you need compatible driver software to help your Macintosh operating system interpret tablet input correctly. If you've recently upgraded your system to a new version of the Mac OS, you may not be able to use the driver software that shipped on CD with your tablet. Check the Wacom website for updated driver software and follow the manufacturer's directions for uninstalling an incompatible driver and installing a new version.
USB Connection
Most Wacom tablets connect to your Mac via USB, using a cable provided with your device. For the best possible connection, plug your tablet directly into a USB port on the front or back of your computer. If you've attached numerous USB devices to your Mac and must, therefore, plug your tablet into a hub to connect it, make sure you're using a powered hub that draws electrical current from an AC outlet, and not through the USB bus itself, and that you've plugged the hub into a wall outlet.
Bluetooth
Some Wacom tablets support both wired USB and wireless Bluetooth connections. On a Mac with Bluetooth capability, a wireless connection may enable you sit farther away from your Mac while you work. Bluetooth connections use radio waves, so they don't require a line of sight between your computer and your tablet. On the other hand, your Bluetooth connection operates on the same frequency -- 2.4GHz -- as some cordless phones and WiFi equipment. Look for sources of interference, including metal objects between your tablet receiver and your computer, and remove or relocate them. Check the battery status light on your tablet to verify that your rechargeable lithium ion battery holds a charge. Plug in the USB cable that came with your tablet and connect it directly to your Mac while you let the battery recharge, or order a replacement from Wacom if the battery no longer functions correctly.
Compatibility
Wacom designs its tablet accessories for compatibility with the models they accompany. If you're trying to use an older Wacom tablet with the stylus or puck from a new Wacom device, or vice versa, your input gestures may not register. Depending on the age of your tablet, you may be able to purchase replacement parts directly from Wacom. If you can't purchase new parts, you can find older tablets and their accessories on online auction websites. Before you buy, make sure your purchase will work with your Wacom hardware.
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Cite this Article Choose Citation Style
Mott, Elizabeth. 'My Wacom Tablet is Not Recognized by My Mac.' Small Business - Chron.com, http://smallbusiness.chron.com/wacom-tablet-not-recognized-mac-38681.html. Accessed 26 June 2019.
Mott, Elizabeth. (n.d.). My Wacom Tablet is Not Recognized by My Mac. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/wacom-tablet-not-recognized-mac-38681.html
Mott, Elizabeth. 'My Wacom Tablet is Not Recognized by My Mac' accessed June 26, 2019. http://smallbusiness.chron.com/wacom-tablet-not-recognized-mac-38681.html
Note: Depending on which text editor you're pasting into, you might have to add the italics to the site name.
235 downloads·Added on: February 8, 2017·Manufacturer: Wacom
Compatible Products:
- CTL-480
- CTH-480
- CTL-680
- CTH-680
- CTL-490
- CTH-490
- CTL-690
- CTH-690
- CTH-480
- CTL-680
- CTH-680
- CTL-490
- CTH-490
- CTL-690
- CTH-690
RESOLVED ISSUES:
- We resolved an issue where touch would be offset when your pen display was connected by a USB-C to USB-C cable. Affected models: Wacom Cintiq Pro (DTH-1320, 1620).
- We resolved an issue where touch would not work after your computer wakes up from sleep. Affected models: Wacom MobileStudio Pro / Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos / Wacom Cintiq Pro / Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid (DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700 / PTH-450, 650, 660, 850, 860 / CTH-480, 490, 680, 690).
- We resolved an issue where using the Touch Ring to Auto Scroll/Zoom would not work in Sketchbook. Affected models: Wacom Intuos Pro / Intuos Pro / Cintiq 24H / Wacom MobileStudio Pro / ExpressKey Remote (PTH-451, 651, 660, 851, 860 / DTK-2400 / DTH-W1320, W1620, 2400 / EKR-100).
- We resolved an issue where dragging using three fingers would not work. Affected models: Wacom Intuos Pro / Intuos Pro / Intuos (CTH-480, 680, 490, 690 / PTH-450, 451, 650, 651, 660, 850, 851, 860).
- We resolved the issue where the pen would not work in Illustrator if you pressed an ExpressKey with pan/scroll assigned and then pressed an ExpressKey with SHIFT + TAB assigned. Affected models: All devices.
- We resolved an issue where every touch event would be reported in the Console Log instead of only reporting errors. Affected models: Wacom Intuos Pro (PTH-660, 860).
- We resolved an issue where an error would be reported in the Console Log when you switched applications. Affected models: All devices.
- We resolved an issue where the Wacom Desktop Center would fail to notify you that a firmware update was available. Affected models: All devices.
- We resolved an issue where you would not be able to open Wacom Tablet Properties after your computer wakes from sleep while you are connected by Bluetooth. Affected models: Wacom Intuos Pro (PTH-660 and 860).
- We resolved an issue where, if you swipe left using four fingers to return to the previous screen, your pen, mouse, and any touch would perform a right-click. Affected models: Wacom Intuos Pro (PTH-660, 860).
- We resolved an issue where touch would not work after your computer wakes up from sleep. Affected models: Wacom MobileStudio Pro / Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos / Wacom Cintiq Pro / Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid (DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700 / PTH-450, 650, 660, 850, 860 / CTH-480, 490, 680, 690).
- We resolved an issue where using the Touch Ring to Auto Scroll/Zoom would not work in Sketchbook. Affected models: Wacom Intuos Pro / Intuos Pro / Cintiq 24H / Wacom MobileStudio Pro / ExpressKey Remote (PTH-451, 651, 660, 851, 860 / DTK-2400 / DTH-W1320, W1620, 2400 / EKR-100).
- We resolved an issue where dragging using three fingers would not work. Affected models: Wacom Intuos Pro / Intuos Pro / Intuos (CTH-480, 680, 490, 690 / PTH-450, 451, 650, 651, 660, 850, 851, 860).
- We resolved the issue where the pen would not work in Illustrator if you pressed an ExpressKey with pan/scroll assigned and then pressed an ExpressKey with SHIFT + TAB assigned. Affected models: All devices.
- We resolved an issue where every touch event would be reported in the Console Log instead of only reporting errors. Affected models: Wacom Intuos Pro (PTH-660, 860).
- We resolved an issue where an error would be reported in the Console Log when you switched applications. Affected models: All devices.
- We resolved an issue where the Wacom Desktop Center would fail to notify you that a firmware update was available. Affected models: All devices.
- We resolved an issue where you would not be able to open Wacom Tablet Properties after your computer wakes from sleep while you are connected by Bluetooth. Affected models: Wacom Intuos Pro (PTH-660 and 860).
- We resolved an issue where, if you swipe left using four fingers to return to the previous screen, your pen, mouse, and any touch would perform a right-click. Affected models: Wacom Intuos Pro (PTH-660, 860).
KNOWN ISSUES:
Wacom Intuos Pro (PTH-660, 860): Sleep mode with Bluetooth
- When you put your computer to sleep while connected by Bluetooth, your computer wakes up one minute later.
- What you can do about it: We resolved this issue in the driver software. For the fix to go into effect, you will also need to update the firmware to a version which has not been released yet. This firmware update is coming soon.
All devices: Pen with Mac OS X 10.12
- When you are using a pen with Mac OS X 10.12, your lines might be wavy.
- What we are doing about it: Wacom Engineers are currently working with Apple to resolve this issue. We will pass on more information as we have it.
This package contains the files needed for installing the Wacom Tablet driver. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified.
- When you put your computer to sleep while connected by Bluetooth, your computer wakes up one minute later.
- What you can do about it: We resolved this issue in the driver software. For the fix to go into effect, you will also need to update the firmware to a version which has not been released yet. This firmware update is coming soon.
All devices: Pen with Mac OS X 10.12
- When you are using a pen with Mac OS X 10.12, your lines might be wavy.
- What we are doing about it: Wacom Engineers are currently working with Apple to resolve this issue. We will pass on more information as we have it.
This package contains the files needed for installing the Wacom Tablet driver. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified.
To install this package please do the following:
![Mac Wacom Ctl-480 Mac Wacom Ctl-480](/uploads/1/2/5/8/125854160/233674223.jpg)
![Pen Pen](https://images-na.ssl-images-amazon.com/images/I/31eMDQkoMEL._SY355_.jpg)
- Save the downloadable package on an accessible location (such as your desktop).
- Unzip the file and enter the newly-created directory.
- Locate and double-click on the available setup file.
- Allow Windows to run the file (if necessary).
- Read EULA (End User License Agreement) and agree to proceed with the installation process.
- Follow the on-screen instructions.
- Close the wizard and perform a system reboot to allow changes to take effect.
- Unzip the file and enter the newly-created directory.
- Locate and double-click on the available setup file.
- Allow Windows to run the file (if necessary).
- Read EULA (End User License Agreement) and agree to proceed with the installation process.
- Follow the on-screen instructions.
- Close the wizard and perform a system reboot to allow changes to take effect.
Note:
- Created for Mac OS X 10.12, 10.11, 10.10
- Ensure to backup your preferences with the Wacom Utility before installing the new driver version
- Ensure to backup your preferences with the Wacom Utility before installing the new driver version
About Tablet Bundle Drivers:
This package includes several file types, such as Audio, Chipset, Graphics, Ethernet and other drivers (even a firmware update), that are required after a Windows OS is installed so that the tablet works at the highest level of performance possible.
If you wish to update the versions using this bundle package, know that it can improve the tablet’s overall performance, stability and usability, resolve different problems, enhance touch experience and connection strength, and bring about other related changes.
Before applying this bundle make sure that the current release is compatible with your tablet model; if this checks outs, proceed with the installation process: get the package, extract it if necessary, run any available setup, and follow the instructions displayed on-screen.
Bear in mind that, even though some package might also be compatible with other OSes, we do not recommend you install them on other platforms than the specified ones. You should also perform a system reboot at the end, to allow all changes to take effect properly.
That being said, if you wish to install this bundle, click the download button and apply the included software. Also, make sure you constantly check with our website so that you don’t miss a single new release.
If you wish to update the versions using this bundle package, know that it can improve the tablet’s overall performance, stability and usability, resolve different problems, enhance touch experience and connection strength, and bring about other related changes.
Before applying this bundle make sure that the current release is compatible with your tablet model; if this checks outs, proceed with the installation process: get the package, extract it if necessary, run any available setup, and follow the instructions displayed on-screen.
Bear in mind that, even though some package might also be compatible with other OSes, we do not recommend you install them on other platforms than the specified ones. You should also perform a system reboot at the end, to allow all changes to take effect properly.
That being said, if you wish to install this bundle, click the download button and apply the included software. Also, make sure you constantly check with our website so that you don’t miss a single new release.
- COMPATIBLE WITH:
- Mac
- file size:
- 93.1 MB
- filename:
- WacomTablet_6.3.20-11.dmg
- CATEGORY:
- Tablets
It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver.
Problems can arise when your hardware device is too old or not supported any longer.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver.
Problems can arise when your hardware device is too old or not supported any longer.